Pause

Privacy Policy

Effective 19 October 2026. This policy explains what the Pause app and this website do with information about you, in plain language.

“Pause”, “we” and “us” mean the Pause team, the operator of the Pause app for iPhone and of this website. Questions or requests: .

The short version

Contents

  1. What we collect
  2. How we use it
  3. Who we share it with
  4. Apple Health
  5. Permissions on your phone
  6. How long we keep it
  7. Your choices and rights
  8. Children
  9. Security
  10. This website
  11. Changes to this policy
  12. Contact

1. What we collect

Stays on your phone

Everything you record in Pause is stored on your device: your fasting sessions and plan, meals (descriptions, calories, notes and any photos you attach), drinks, check-ins on mood, hunger and energy, weight entries, goals, personal details you choose to enter (such as age, height or activity level), reflections and insights, and your conversation history with your buddy. This information is not sent to us unless you use one of the features below.

Sent when you use an online feature

FeatureWhat is sent
Asking your buddy a questionYour message and recent conversation, so the AI can reply. If you turn on Personalize replies, also the records you allowed: recent meals and their photos, fasts, goals, measurements, drinks and check-ins. Imported Apple Health summaries are included only if you also turn on the separate Apple Health switch.
Food photo estimateThe photo you choose, to produce an estimated description and calories. The result is an estimate, not a measurement.
Ideas and feedback you sendOnly the text you type (and, for the in-app survey, your rating), with a private receipt so you can withdraw it. Health records, goals and chats are not attached.
Optional account and backupIf you use an account with backup, the records and media you select are stored on our servers so they can sync to your devices.
Voice dictationWhen you tap the microphone, your phone’s speech recognition turns your voice into text. We prefer on-device recognition when your phone offers it. Otherwise Apple’s or Google’s speech service handles the audio under their own policies. We do not receive or store the audio, only the text you choose to send.

Collected automatically

Our servers keep standard operational logs (such as request times, error details and IP address) to keep the service running and to prevent abuse.

Optional usage analytics

Only if you allow it, the app sends selected screen views, onboarding steps, companion selections and feature interactions to Mixpanel’s EU service. Events use a random identifier saved on this device. We do not attach your account identity, messages, photos, goals, fasting durations, meal details, weight or Apple Health records. We do not use advertising identifiers, automatic interaction capture or session recordings. We disable IP-based geolocation; Mixpanel still receives the IP address needed to deliver the network request.

Choose Not now at the optional prompt to decline, or change Settings → Usage analytics at any time. Turning it off stops new events, cancels pending requests where possible and removes the local analytics identifier. It does not erase events already received by Mixpanel. The choice is specific to this device, is separate from AI sharing, and is not synced with your account. Deleting app data also turns analytics off on that device.

2. How we use it

We do not use your information for advertising, we do not sell it, and we do not build advertising profiles. We do not use your health or wellness information to make decisions about you, such as insurance, credit or employment.

3. Who we share it with

We share information only with service providers that help us run Pause, and only what each one needs:

We may also disclose information if the law requires it or to protect people’s safety or our rights. Typed messages and photos you send to the AI are processed even if optional record sharing is off. Changing a sharing setting does not recall requests already sent. Please don’t put anything in a message or photo that you don’t want processed.

4. Apple Health

If you connect Apple Health, Pause reads the sleep, activity, heart and body measurements you allow, to show them in the app and give you more relevant insights. Pause does not write to Apple Health.

5. Permissions on your phone

Pause asks for access only when a feature needs it, and works without it:

You can change any of these in your phone’s Settings.

6. How long we keep it

Some service providers may keep their own short-term logs, and removing something on our side does not erase copies they hold under their own policies.

7. Your choices and rights

8. Children

Pause is not directed to children under 13 (or the higher age required where you live), and we do not knowingly collect their personal information. Fasting is not suitable for everyone, including children and teenagers, people who are pregnant or breastfeeding, and people with certain medical conditions or a history of disordered eating. Please talk to a health professional before you fast. If you believe a child has sent us information, contact us and we will delete it.

9. Security

Data is sent between the app and our servers over encrypted connections, and the records on your phone are protected by your device’s own security. No system is perfectly secure, so we can’t guarantee absolute security. Keep your phone locked and up to date.

10. This website

Optional website analytics uses the same Mixpanel EU service only after you allow it. It measures visits to the home and privacy pages, selected download/FAQ clicks and a broad source category (such as search or social), using a random identifier in browser local storage. Full referring URLs, URL query strings and form contents are not sent. Website and app identifiers are separate; a download click is not evidence of an app installation. There are no advertising trackers or session recordings.

You can decline without losing any website features. Open Analytics preferences to change your choice. Turning analytics off removes the browser identifier and stops new events; it does not erase events already received. Your preference applies to this browser. Fonts are loaded from Google Fonts, which receives your IP address to deliver them. Our hosting provider may keep standard server logs.

11. Changes to this policy

If we change this policy in a meaningful way, we will update the date at the top and, where the change affects how your information is used, tell you in the app before it applies.

12. Contact

the Pause team
Email:

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